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Select a Conversation
Pick an active thread from the left feed to monitor customer messages and Priya AI responses.
Overview Metrics & Performance
Real-time analytics and escalation rates across active customer conversations.
Active Users Today
—
Unique user profiles active today
Total Messages Today
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Incoming and outgoing interactions
Payment Issues
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Payment deduction / plan activation alerts
Discount Inquiries
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Coupon & discount negotiations
Human Escalations
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Priya flagged for agent intervention
Weekly Active Users
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Trailing 7-day unique customers
Distribution of User Inquiries
System Health
Direct connection to Supabase database table ai_chat_messages.
Status: Operational
Engine: PostgREST 14.5
Sync: Every 5 seconds
Engine: PostgREST 14.5
Sync: Every 5 seconds
Top Frequently Asked Queries
Top customer queries grouped and ranked by weekly frequency.
Trailing 7-Day Window
| Rank | Customer Query | Category | Occurrences |
|---|---|---|---|
| Loading frequently asked queries... | |||